Privacy Policy

Last updated: May 2026

Click Lancashire ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website at clicklancashire.co.uk (the "Website").

1. Information We Collect

We collect the following information when you submit an enquiry through our contact form:

  • First name
  • Last name
  • Email address
  • Business name
  • Project description

We may also collect technical information about your visit, such as your IP address, browser type, and pages accessed, to improve the Website.

2. Legal Basis for Processing

We process your personal data on the basis of:

  • Legitimate interest: to respond to your enquiry and discuss services you have requested
  • Consent: where you have explicitly agreed to be contacted

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry
  • Contact you about your project
  • Send you information about our services
  • Improve our Website and services

We will not use your data for any other purpose without your consent.

4. Who We Share Your Data With

We do not share your personal data with third parties without your explicit consent, except:

  • Where required by law
  • To protect our legal rights
  • To service providers who assist us in responding to your enquiry and are bound by confidentiality obligations

5. Data Retention

We retain your personal data for as long as necessary to respond to your enquiry, typically for 12 months. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under UK GDPR and UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

7. Cookies

This Website does not use cookies for tracking or analytics. Any cookies set are strictly necessary for website functionality.

8. Security

We take reasonable steps to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Third Party Links

This Website may contain links to external sites. We are not responsible for the privacy practices of external websites. Please review their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective upon posting to the Website.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

Click Lancashire
hello@clicklancashire.co.uk
Lancashire, UK

Information Commissioner's Office
ico.org.uk
0303 123 1113